Buying Service

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We always appreciate your continued support us!!

You can ask us to purchase any product as korea online shopping mall.

If any customer who want the purchase agent service, Please send below request form.

We Will check the details and answer you for its after checking.



1. Request (Customer)

Select the desired product from the Korean on-line shopping mall.

Fill out the Buying service request form.

 


2. 1st Payment (Customer)

Complete the payment for the product cost & buying service fee through paypal or western union

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< Buying Service Fee >

* Total Product cost : Less than US $ 200 - US $ 13

* Total Product cost : More than US $ 200 - Product cost x 5%

Note : product cost is included in domestic shipping cost as well
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3. Order (kpopplus)

We order the product requested by the customer after the 1st payment

If the item is accidently out of stock we will inform you immediately, We may cancel or replace it at the customer’s request

 


4. Domestic Delivery 

Domestic delivery - takes 2 to 5 days

Domestic delivery time depends on the stock status and product.


5.Arrived (kpopplus)

When the product arrives at kpopplus office,
we will check or confirm that the product is the one ordered by the customer.

 


6. Measure Weight (kpopplus)

When we get the entire order we will inform you of the weight of the package by e-mail.

You can select the shipping method as follows Fedex, EMS , Air parcel , Registered mail of small packet by air.

 

< Shipping Method >

* EMS & Fedex :  3-5 days (to some area, up to 5 days) / Most Fast & Safe / Tracking Number (O) / 0.01~30kg

* Small Packet by air :  7-14 days /  Tracking Number (O) / less than 2.00kg

* Air Parcel Post :  7-14 days /  Tracking Number (O) / 0.01~20kg



7. 2nd Payment (Customer)

Complete the payment for the Shipping cost paypal or western union



8. International Delivery

We send your package via the shipping method you selected after the 2nd Payment.

After we send it we will inform you and provide the Track Number

 

Go to Order Tracking



9. Custom Clearance

All imported goods must go through the Customs clearance procedures in accordance with the provisions of the Customs Act.
If you are located outside of Korea, duties and taxes may apply.

 

Check the Prohibited Item

 


10. Complete (Customer)

Once you receive the delivery please inform us in order to complete your ordering process

 


※ Etc...

- Combined shipment : If you want to combine the shipments with your order at kpopplus.com shop, you are advised to inform us the order number of kpopplus.

- Cancel & Refund : Please make sure that it is not available to cancel the purchase itself orginally after payment accepted.

 


We will try to provide the lowest price and good service all the time more than words.

We hope to see you again soon. Thank you so much

 

 


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